Privacy Policy

Last Updated: February 1st, 2026

This Privacy Policy describes how Shoutbox Solutions LLC ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website www.shoutboxsolutions.com (the "Site"), use our services, or otherwise communicate with us (collectively, the "Services").

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

- Service Address Information: When you request our in-person services, we collect your physical service address and any related information necessary to perform the service, such as property access details.

Personal Information You Disclose to Us: We collect names; phone numbers; email addresses; mailing addresses; and other similar information.

- Information automatically collected: We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

2. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

- To facilitate the creation of and secure your Account.

- To provide and manage your requested services. We use your personal and service address information to schedule, perform, and communicate with you about our in-person services.

- To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Services, subscribing to marketing, or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails and SMS messages at any time (see the "Your Privacy Rights" section below).

- To respond to your inquiries and offer support. We may use your personal information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

3. Consent for Communications

By providing your email address and/or phone number through our Site or Services, you are providing your express written consent to receive communications from us. These communications may be for informational, transactional, or marketing purposes.

- Email Communications: You may receive emails from us regarding your account, our services, and promotional offers. You can opt-out of marketing emails at any time by clicking the "unsubscribe" link in the footer of any marketing email.

- SMS/Text Message Communications: By providing your mobile phone number, you consent to receive text messages from us. These messages may be sent using an automatic telephone dialing system (ATDS) or other technology. Consent to receive marketing text messages is not a condition of any purchase. Message and data rates may apply. Message frequency will not exceed 5 per day.

4. Sharing Your Personal Information

We do not share, sell, rent, or trade your personal information with third parties for their promotional purposes. We may share your information with our employees or authorized contractors for the sole purpose of providing the requested services at your location.

We may disclose your personal information to the following categories of recipients:

- To our third-party service providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Services), or who otherwise process personal information for purposes that are described in this Privacy Policy or notified to you when we collect your personal information.

- To any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person.

5. Your Privacy Rights

You have the right to opt-out of marketing communications we send you at any time.

- Email Opt-Out: You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you.

- SMS/Text Message Opt-Out: You can opt-out of receiving further SMS text messages by replying STOP to any message you receive from us. You may receive a final, one-time text message confirming your opt-out.

For any other questions or to exercise your rights, please contact us at [email protected].

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our Site or use our Services.

What Are Cookies?

Cookies are small data files placed on your device when you visit a website. Cookies help websites function efficiently and provide reporting information.

Types of Cookies We Use:

Essential Cookies: Necessary for the operation of our Site. These enable core functionality such as security, network management, and accessibility.

Performance and Analytics Cookies: These help us understand how visitors interact with our Site by collecting information such as pages visited, time spent on pages, and error messages. This data is aggregated and does not directly identify individual users.

Functional Cookies: These allow our Site to remember choices you make (such as language preferences) and provide enhanced features.

Marketing and Advertising Cookies: These may be used to deliver relevant advertisements to you and measure the effectiveness of marketing campaigns.

We may also use tracking technologies such as pixels, web beacons, and tags to monitor activity on our Site and improve our Services.

Third-Party Analytics and Advertising:

We may use third-party service providers (such as analytics and advertising platforms) to help us analyze how users interact with our Site and to deliver advertisements. These third parties may use cookies and similar technologies to collect information about your online activities over time and across different websites.

Your Choices Regarding Cookies:

Most web browsers allow you to control cookies through browser settings. You can choose to block or delete cookies; however, doing so may affect certain features or functionality of the Site.

19. Mobile Information Sharing Statement

We respect your privacy when it comes to your mobile information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and service providers necessary to deliver SMS communications on our behalf.

We only use mobile phone numbers to provide the services and communications you have consented to receive, including transactional and marketing messages as described in Section 3 of this Privacy Policy.

If you have questions regarding our mobile data practices, please contact us using the information provided in the “Contact Us” section below.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

Shoutbox Solutions LLC

3120 SOUTHWEST FWY STE 101 # 171653 HOUSTON TX 77098-4520 USA